Assistant Manager – Operations

About the Company:
Swift Innovations Inc. is an Edmonton-based organization with B2B and B2C business verticals. We specialize in delivering innovative products across multiple industries, including beauty, wellness, and natural products. We are seeking a motivated and detail-oriented Assistant Manager – Operations to oversee logistics, supply chain coordination, and administrative tasks.

Job Description: Assistant Manager – Operations
Location: Edmonton, Alberta

Key Responsibilities:

• Logistics Oversight: Oversee daily logistics and supply chain management, ensuring timely product delivery by coordinating with internal departments and external vendors.
• Vendor Management: Manage relationships with external vendors and suppliers to maintain seamless operations.
• Order Processing: Receive and process purchase orders, ensuring accurate and timely order fulfillment.
• Invoice Tracking: Issue and track sales transaction invoices while maintaining and updating sales and customer records.
• Administrative Support: Support the sales department with administrative tasks, including document management, data entry, and preparing reports.
• Inventory Management: Request parts and supplies from internal and external sources and maintain appropriate inventory levels (min/max).
• Periodic Inventory Counts: Conduct periodic inventory counts and reconcile stockroom items to ensure proper identification and re-supply needs.
• Customer Service: Provide superior customer service in person and over the phone, addressing customer inquiries and resolving issues promptly.
• Event Coordination: Assist in organizing and coordinating local events, as required.
• Front Desk Operations: Manage front desk operations, including answering phone calls and welcoming visitors.

Qualifications & Requirements:

• Bachelor’s degree or equivalent education.
• Prior experience in sales support, supply chain, or office management is preferred.
• Strong proficiency in MS Excel and other Microsoft Office applications.
• Ability to draft professional emails and handle various administrative tasks efficiently.
• Excellent verbal and written communication skills.
• Valid driver’s license is required.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Strong organizational and time management skills.

If you are a proactive individual with excellent administrative and operational skills, we encourage you to apply!

To apply, please send your resume and cover letter to support@swiftinnovations.ca.

Swift Innovations Inc. is an equal opportunity employer.